By
providing your personal details to us,
you signify your acceptance of our
Privacy Policy. If you do not agree to
this Privacy Policy, please do not
provide your personal details to us.
This Privacy Policy is incorporated
into, and part of, the Terms and
Conditions which govern your use of the
website www.dinedesk.com (Site) in
general.
We may need to update this Privacy
Policy from time to time. We recommend
that you regularly check this page to
ensure that you have read the most
recent version.
1.1
You can decide what
personal information you provide to us.
We will only collect personal
information that you choose to provide.
Where possible, we will enable you to
select how we will use this information
(for example, by choosing to opt-in or
opt-out of receiving special promotional
offers).
1.2
You may choose to provide
us with personal information if, for
example, you: contact us with an
enquiry, register on the Site, fill out
a survey or other form with your
personal information included, request
us to provide you with information.
enter a competition, post information to
public areas of the site or participate
in a promotion.
1.3
You have the opportunity to
choose not to opt-in receive
communications from us at any point
where we request information about you.
1.4
If you want to register as
a User on this Site, the only
information we will require of you is
the following:
1.4.1 your
name and surname;
1.4.2 your
email address;
1.5
You may choose to provide
additional personal information to us,
in which event you agree to provide
accurate and current information, and
not to impersonate or misrepresent any
person or entity or falsely state or
otherwise misrepresent your affiliation
with anyone or anything.
1.6
Third parties (including
but not limited to software providers,
advertisers and ad placement agencies)
may also use tracking technologies by or
through the Site. We have no
responsibility or liability for any
tracking, data collection or other
activities of such third parties.
We will
use information collected from you in
the following ways:
2.1
Marketing purposes:We may
use information for internal marketing
analysis, for example, to assess trends
amongst our consumers or to measure the
amount of traffic to our Site. When you
give permission for us to contact you,
we use your personal information to tell
you about our products and services and
those of our subsidiaries, affiliates,
and parent companies and any of their
related businesses via email or SMS.
However, you will be able to opt out of
these communications at any time. We may
also share non-personal information with
others, such as advertisers, in
aggregate anonymous form, which means
that the information will not contain
any personally identifiable information
about you.
2.2 To restaurants:
2.2.1 When you
make a restaurant reservation using our
Site, your name and telephone number are
provided to that restaurant, so that
they can, if necessary, confirm any
details about applicable dietary
requirements, special preferences or
requests, set menus, group bookings etc.
2.2.2 We will
only share the information specified
above with the restaurant at which you
have made reservations using our Site.
Restaurants cannot access information
pertaining to diners or dining histories
from other restaurants, with the
exception that restaurants under the
same corporate ownership may elect to
share diner information between
restaurant properties.
2.2.3
Restaurants may receive summary reports
of feedback from recent diners. If you
provide comments about a restaurant (via
a review on the Site) these will be
shared with that restaurant anonymously.
However there is the potential that a
restaurant may associate a particular
feedback with your dining reservation.
You may choose not to be anonymous while
submitting your comments, or you may
choose to specify your identity or
provide contact information such as an
email address for the restaurant to use
in response to your feedback.
2.3 Email from
restaurants:You may also consent to
receive marketing communications from
the restaurant at which you've made a
reservation. We play no role in the
content, frequency, or timing of any
restaurant's marketing communications.
You may unsubscribe from further
communication from a restaurant at any
time.
2.4
Third party offers: We may
arrange for carefully selected
organisations to send you marketing and
promotional information that may be of
interest to you. In such circumstances
your personal information may be
disclosed to these organisations who
will agree to be bound by the terms of
this Privacy Policy. We will obtain your
permission before we send you any such
communications.
2.5
Public (or interactive)
areas of the site: Information that you
post on or through the public areas of
the Site (e.g., chat rooms, bulletin
boards and discussion groups) are
generally accessible to, and may be
collected and used by, others and may
result in unsolicited messages or other
contact from others. Users of the Site
are encouraged to exercise caution when
providing personal information about
themselves in public areas of this Site.
2.6 Sale and transfer: In
the event of a sale, merger,
consolidation, change in control,
transfer of substantial assets,
reorganisation or liquidation, we may
transfer, sell, or assign to third
parties information concerning your
relationship with us, including without
limitation, personally identifiable
information that you provide and other
information concerning your relationship
with us. You hereby consent to such
transfer of your personal information
for such purpose.
2.7 Administration and data
management: We may transfer your
personal information to third parties
under confidentiality obligations when
the performance of any service in
relation to the activities above is
sub-contracted (e.g. the administration
of a marketing campaign).
2.8 Legal purposes: We may
disclose your personal information if
permitted by law or required to do so by
law or where we believe such action is
necessary in order to protect or defend
our interests or the interests of our
customers or users of our Site.
2.9 Links: This site may
contain links or references to other
websites outside of our control. Please
be aware that we have no control over
these sites and our Privacy Policy does
not apply to these sites. We encourage
you to read the privacy statements and
terms and conditions of linked or
referenced sites you enter.
2.10 We will not use your
personal information for any purpose
(other than as stated above) without
your express consent. We will not use or
disclose your personal information to
third parties without your consent,
unless the use or disclosure is -
2.10.1
required in order to comply with
applicable law, order of court or legal
process served on us; and/or
2.10.2
disclosure is necessary to protect and
defend our rights or property.
2.11 We will be entitled to
disclose your personal information to
those of our employees and/or third
party service providers who assist us to
interact with you via our Site or email,
and thus need to know your personal
information in order to assist us to
communicate with you properly and
efficiently. We will ensure that all
such employees and/or third party
service providers having access to your
personal information are bound by
appropriate and legally binding
confidentiality and non-use obligations
in relation to your personal
information.
2.12 We will:
2.12.1 treat
your personal information as strictly
confidential;
2.12.2 take
appropriate technical and organisational
measures to ensure that your personal
information is kept secure and is
protected against unauthorised or
unlawful processing, accidental loss,
destruction or damage, alteration,
disclosure or access;
2.12.3
promptly notify you if we become aware
of any unauthorised use, disclosure or
processing of your personal information;
2.12.4 provide
you with reasonable evidence of our
compliance with our obligations under
this policy on reasonable notice and
request; and
2.12.5 upon
your request, promptly return or destroy
any and all of your personal information
in our possession or control.
2.13 We will not retain
your personal information longer than
the period for which it was originally
needed, unless we are required by law to
do so, or you consent to us retaining
such information for a longer period.
3.1
In common with many
websites, we use "cookies" to help us
gather the following information from
visitors to our Site, for example:
3.1.1 the IP
address from which you access the Site;
3.1.2 the type
of browser and operating system used to
access the Site;
3.1.3 the date
and time of your access to the Site;
3.1.4 the
pages you visit;
3.2
A cookie is a small data
file that our server sends to your
browser when you visit the Site. The use
of cookies helps us to assist your use
of certain aspects of the Site. You can
delete cookies at any time or you can
set your browser to reject or disable
cookies. Please note however that if you
do disable cookies, some functions on
the Site may not work correctly.
3.3
We use information from
cookies, for example, to learn about the
number of visitors to our Site and the
type of technology that our visitors
use. Cookies help us to monitor what
sort of content is popular and to assess
visitors' browsing habits. When a user
revisits the Site, we may recognise the
user by the cookie and customise the
user's experience accordingly. We can
use this information to continually
improve the content and usability of the
Site. Cookies are not used to personally
identify you.
3.4
We may compile and report
to third parties (such as advertisers)
aggregate, non-personal statistics about
our users in terms of numbers, traffic
patterns and related Site information.
3.5
We do not connect the
information collected through cookies
with other information that is
personally identifiable, unless required
or permitted to do so by law or to
enforce the Terms & Conditions.
4.1
We take security seriously
and we take reasonable precautions to
keep your personal information secure.
We have put in place appropriate
physical, electronic and managerial
procedures to safeguard the information
we collect. However, due to the open
communication nature of the Internet, we
cannot guarantee that communications
between you and us, or information
stored on our servers, will be free from
unauthorised access by third parties.
4.2
WE WILL NOT BE LIABLE TO
YOU FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
INJURY, LOSS OR DAMAGES WHICH MIGHT
ARISE FROM THE LOSS, DAMAGE, DESTRUCTION
OR UNAUTHORISED OR UNLAWFUL ACCESS OF
YOUR PERSONAL INFORMATION, UNLESS SUCH
LOSS OR DAMAGES AROSE DUE TO OUR GROSS
NEGLIGENCE.
You can check what personal information we hold about you, update your information, ask us to remove your information, correct any inaccuracies in such personal information or ask us questions about our Privacy Policy, by contacting us via email to info@dinedesk.com. We will make every effort to respond to your request in a timely manner.